NDIS Plan Management

A regional and rural NDIS plan manager for all of Australia.

Provider Registration Number 4050107365 (The Trustee for OTPS Family Trust)

Who we are

OnTime Plan Services is an NDIS registered Plan Manager.

Rod and Martina were unhappy with their experiences with NDIS plan managers for their children’s plans. They started OnTime Plan Services to be able help others on the same path.

At OnTime we know what it’s like to live with disabilities and the NDIS. We understand that it can be hard, and we’re here to help you. Our goal is to make it easier for you to understand and use your NDIS plan.

We also love to find the details in NDIS rules and tend to be passionate about sharing our knowledge.

To learn more about us, visit our About Us page.

Why Choose Us

We care about our participants – we know them by name, not by number.
We deal with the NDIS in our personal lives every day – we GET it!
We live in Bendigo and know it can be hard to get services when you don’t live in a big city.
We are real people who are happy to meet with you in person or have a chat over the phone. If you don’t like talking on the phone, we can do texts and emails!
We understand that your providers need to get paid on time so they can keep supporting you.
We only do plan management, and that’s all we’ve ever done. Our recommendations are for services we know and trust, not related companies.
Our clients are happy with our work - have a read through our reviews below!

If this is the service you’re looking for, then Sign Up with us now or get in touch with us to have a chat.

Stace McGregor

17/03/2026

I have been absolutely thrilled with the service of this amazing team! They care, are passionate and trustworthy and get the job done - if they are unsure of something they will always check too, which is amazing! Thank you team for being so wonderful. I appreciate you all 🙂

Celia Gulbin

03/02/2026

Great to work with and very efficient.

Phil Sutton

10/07/2025

Since starting with Martina and Rod they have been excellent, my support workers have told me they get paid Ontime. I’m more than happy to highly recommended these guys. Cheers Phil

A Pug

03/07/2025

5 star service. The company is amazing. Best company I have dealt with. You can ask any question and they know how to help. they are honest, heve you best interest at heart. they make the NDIS process easy to navigate. We now have a great team. Cannot thank them enough

Elaine Cornish

02/07/2025

Very happy with the service. Thank you

Rachel Barclay

01/07/2025

Never had a plan manager who actually cares before. OnTime go above and beyond and have helped us so much! Especially with our daughter, whose plan is really complex. Thank You!

Suzi Jorgensen

01/07/2025

The team at OnTime Plan services have always been clear communicaters since I've been working with them. They've been very supportive and understanding when I've been unclear as to how to get the best out of my funding. They are extremely diligent and patient with me. They've always given me information that's easy to understand, as I have felt overwhelmed by other providers which has previously made me anxious and confused. Thanks to OnTime Plan Services, I am no longer constantly wondering if I'll have enough funding, or how to use it. Thanks Martina and Rod. 🙏🏽

Lexi Randall-L'Estrange

30/06/2025

Professional, friendly, responsive service led by people who care and understand the needs of families navigating NDIS. Highly recommend

Margaret Smith

30/06/2025

Rod , Martina and team have always paid invoices promptly,answered any queries I've made, clarified areas of NDIS I've not understood and kept me informed about changes with the NDIS. All in all excellent friendly service I would highly recommend

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As your Plan Manager We Will ...

Pay your providers for their services to you. On-time!
Explain how you can use your plan, within the NDIS rules.
Track your plan funding to help you stay within your budget.
Help you understand what your providers are charging you for, and what they’re allowed to charge you for.
Stay up to date with changes in the NDIS, and keep you informed.

If you want to learn more about how we can help you, go to Our Services page.

Can you use our services?

If you have an NDIS plan which has funding for “Improved Life Choices (CB Choice & Control)” or just “Choice and Control”, then we can help you.

Most of our Victorian clients are in Greater Bendigo, but we also have clients from Shepparton to Ballarat, Castlemaine and Kyneton to Melbourne and Geelong.

We are registered to provide plan management Australia wide, and are working with NDIS participants in Tasmania, New South Wales, Queensland, Western Australia and South Australia.